Dana E. Chisnell
San Francisco, California
dana@usabilityworks.net

Affiliations and awards

Connecting with other professionals who work in user research, human factors, human-computer interaction, information architecture, design, and technical communication helps keeps me current on best practices.

Affiliations

ACM's SIGCHI
(Association of Computing Machinery's Special Interest Group on Computer-Human Interaction)
Since 2000

Presented at the annual SIGCHI conference in 2004 in Vienna, Austria in two sessions: a design case study with Meredith Brown and a SIG with Stephanie Rosenbaum. In 2005, I was invited to chair a session for the Designing the User Experience (DUX) conference in which seven researchers talked about their work in understanding other cultures to develop usability and design approaches. DUX is an ACM conference held every other year in San Francisco.

BayCHI
(regional chapter of Association of Computing Machinery, Computer-Human Interaction special interest group)
Since 2000

Usability Professionals’ Association (UPA)
Since 1996

I’ve been part of UPA’s Voting and Usability Project since 2003. I implemented Idea Markets as a standard session format for the UPA annual conference first by proposing Idea Markets as a special session format for two years and then chairing Idea Markets on the conference committee in 2003 and 2004.
 

Society for Technical Communication (STC)
Since 1987

I've held a few Society-level positions and have been active on the regional and community level in the STC since about 1997.

Assistant to the President for Virtual Communities, 2005-06

Reviewer and judge for International Student Technical Communication Competition, 2001-2002

Manager: Practical Communication Committee (originally the Technical Literacy Committee, now the Secondary Education Outreach), 1998-2000. I founded and managed this committee with the mission to train high school teachers to teach technical (practical) communication in their classrooms.

 Reviewer, Special Opportunities Grants Program, 1999-2000

Reviewer for Technical Communication

 

Awards

Fellow, 2007

Frank R. Smith Award for Distinguished Technical Communication for
"New Heuristics for Understanding Older Adults as Web Users" (February 2006) with Janice (Ginny) Redish and Amy Lee

 

STC President’s Award,  2006

STC Special volunteer recognition, 2005

Associate Fellow, 2004

Award of Merit from Touchstone (the Northern California Technical Communication Competition) for FutureTense Texture: Effective Web Design in 3 Days (July 1997) coauthored with Lee Taylor and NetObjects Fusion: Effective Web Design in 3 Days (July 1997) with coauthored Lee Taylor and Jennifer Atkinson. 1998